About Us: CFAX Santas Anonymous Society is an established children's charity providing Christmas hamper's to 1200 local
families, all facilitated by our dedicated volunteer network of 400. More than a Christmas charity, the Society funds local
children/youth programs supporting mental health, families in crisis and education, addressing hunger, and subsidizing sport
and summer camps. Visit About Us for more information.
Position Title: Program Assistant
The Program Assistant reports to the Executive Director and provides full time administrative support and creative collaboration for the Christmas Program, Special Grants and Volunteer programs. This position best suits someone seeking a seasonal position - casual throughout off season months.
Contract Term and hours:
September 1 – 2024 to March 1 2025: 7 hours per day in office (9am–4 pm)
35 hours per week Monday – Friday
March 1 2025 - September 1 - 2025 - Casual hours
Remuneration: $28 - $32 per hour/ based on experience
Key Responsibilities:
- Collaborate with team managers to assess annual Christmas program volunteer positions needed;
- Recruit, interview, and screen potential volunteers; match volunteer roles with available volunteer opportunities suited to their skills;
- Assist team managers and leads with volunteer scheduling and training;
- Monitor Christmas Program emails and main office phone line: info, volunteers;
- Collaborate with team managers to onboard new volunteers;
- Maintain existing volunteer processes, procedure manuals and assist with volunteer orientation and training;
- Responsible for all volunteer records for new and returning volunteers;
- Assist in organizing volunteer recognition and appreciation events;
- Collaborate with teams to develop content for newsletters and surveys;
- Collaborate with teams to develop graphics for CFAX Santas Anonymous’ online donation store (Shopify), social media and marketing;
- Responsible for training and supervising volunteers assisting in the office;
- Update website (Shopify)
- Support Executive Director with administrative duties.
Qualifications:
- Preference will be given to candidates with a Marketing and/or HR and/or Volunteer Management Certificate, or equivalent combination of education and experience.
- Ability to communicate effectively by phone, in person and in writing including business and process documentation skills.
- Ability to manage time, workload and conflicting priorities effectively and efficiently.
- Ability to maintain confidentiality.
- Highly enthusiastic and positive individual who enjoys working with people and interacting with the public in an outgoing, professional, and friendly manner.
- Proficient in Microsoft computer skills, including Microsoft Excel, Word and Outlook
- Ability to learn and work with a customized database.
- Knowledge and experience using social media platforms and techniques (Facebook, Instagram, YouTube, TikTok, HootSuite and X).
- Preference given to candidates who have graphic design skills (Canva, Photoshop, etc.).
- Preference given to candidates a valid BC driver’s license.
- Previous experience assisting with special events and donors an asset.
To apply for this position, please submit your resume and cover letter to info@cfaxsantas.com.